Founded in 2019 by Mathew Micallef and his twin brother Jason, Workforce Success was established with the mission to connect people with opportunities that align with their skills, aspirations, and values. Driven by their unwavering passion and dedication, Workforce Success strives to stand out in the recruitment industry by creating symbiotic relationships between their clients and candidates so both parties can thrive. We spoke with Mathew Micallef to learn more about the family business, how their passion shapes their recruitment process, and the valuable insights they have for other family businesses.
Tell us about your business?
It’s been a journey of passion and dedication.
I truly believe that the key to business success lies in having an exceptional workforce that shares the same values as the business.
Our journey is powered by an unwavering passion to connect people with opportunities that resonate with their skills, aspirations, and values. Recruitment isn't merely a business—it's a calling that drives me every day, pushing me to excel in an ever-evolving landscape.
Since founding Workforce Success in 2019 with my twin brother Jason, we've committed ourselves to building a company that stands out in the Recruitment and Labour Hire of trades, Manufacturing and Professional roles throughout the East Coast of Australia. At the core of our company's mission is a dedication to understanding the unique needs of both our clients and candidates. Recruitment is about more than just filling positions; it's about creating symbiotic relationships where both parties can flourish. My passion lies in delving deep into the culture of each organisation we work with, discerning what makes them unique, and finding candidates who not only fit the technical requirements but also resonate with the company's ethos. Every step of the recruitment process, from drafting compelling job descriptions to conducting insightful interviews, is driven by this passion. After all, it's not just about placing someone in a job; it's about ensuring that every placement is a step toward a more productive, harmonious, and innovative workplace.
All of our recruiters share this passion and commitment. As a result, we have over 54,200 satisfied job seekers and clients. With a strong focus on both temporary and permanent placements, our team strives to meet the unique needs of businesses, ensuring the right fit for both job seekers and clients.
What truly sets Workforce Success apart is our money-back guarantee. This isn't just a marketing gimmick; it's a reflection of our belief in accountability and a testament to our confidence in the quality of our services. We remove the risk from the recruitment process, giving our clients peace of mind.
What has been your greatest success?
One of our proudest achievements is the relationships we've built with our clients. 90% of our clients have been referred by other loyal clients. A testament to our commitment to adding genuine value to their businesses. Our secret? Consistency, reliability, and a deep understanding of our clients' needs.
What do you value about FBA?
We were recommended to FBA by an advisor and at first wanted to ensure we considered family succession planning from the initial set up of our business. As twin brothers, we each have 3 children who may or may not want to eventually join the business. We have since learnt there are a lot more consideration within family businesses to be aware of than just succession planning. With 20 plus years of experience in the local recruitment industry, we have had the amazing opportunity to work closely with businesses to create opportunities, tackle challenges, and boost profitability. Joining a Forum Group was an easy decision to work closely with like-minded business owners all adding our individual knowledge and experiences to work through shared experiences and challenges.
What advice would you give to other family businesses?
Running a family business can be incredibly rewarding when done right. By focusing on effective communication, clear roles, and professional growth, you can build a strong foundation that supports both the business and family relationships.
Sharing openly in the forums you soon realise most family businesses have very similar challenges.
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